TZ Lošinja, as the first destination in Croatia and an excellent positive example, two weeks ago in cooperation with all tourist partners in the destination made “Insurance policy for guests “As well as clear protocols in case any of the guests have symptoms or get coronavirus. The Civil Protection Headquarters of the Istrian County gave a recommendation to make available 10% of accommodation capacities for people who could be in self-isolation. Martina Nimac Kalcina, ZOT HGK: It is necessary to adopt unique recommendations at the national level for guests in family accommodation who are determined by self-isolation Yesterday, on behalf of the Family Tourism Association, the Croatian Chamber of Commerce sent an official letter to the Ministry of Tourism on this issue with a question related to the issue of guests who will be assigned a measure of self-isolation. “We are all aware that there is no ideal solution, but at least to try to solve some situations in advance, in accordance with the possibilities.”Said Martina Nimac Kalcina, President of the Family Tourism Association at the Croatian Chamber of Commerce. It is certainly not correct for the cost to be borne by the landlord, so it is necessary to clearly define all the protocols to avoid confusion or misconduct. Just a positive example of practice and reaction to the whole situation of the Mali Lošinj Tourist Board, opened the issue of covering the cost of self-isolation of the rest of the family in other destinations, in case one of the guests has symptoms or coronavirus, and raised renters with a logical question: Who will cover the cost of self-isolation of guests? The landlord himself or someone else, as in the case of Lošinj? Also, TZ Lošinja covers the cost of accommodation and meals for guests or their families in case of self-isolation in 14-day self-isolation. Coronavirus information related to the tourism sector / / / TZ Lošinja made an “Insurance Policy” for guests in the case As he points out Martina Nimac Kalcina, President of the Family Tourism Association (ZOT) at the Croatian Chamber of Commerce expects the Ministry of Tourism to adopt aa unique recommendation of action for guests in family accommodation who have been assigned self-isolation Attachment: Numbers of on-duty territorially competent epidemiologists / List of telephone numbers of epidemiologists on standby As Nimac Kalcina points out, the mentioned recommendation, as a rule, for a smaller number of accommodation units available to renters, does not enable compliance with the Recommendations, and also seeks the opinion of the MINT on the recommendation of the Civil Protection Headquarters of Istria. Also, the question arises as to who will covered the cost of cleaning the apartment? since the space must be specially disinfected and this must not be done by the landlord himself, according to the recommendations of the CNIPH. Recommendation of the Civil Protection Headquarters of the County of Istria Who will cover the cost of self-isolating guests in case any of the guests have symptoms or get coronavirus? As some of the possible solutions from ZOT HGK, they listed 3 proposals: The tourism ministry will publish clear recommendations by the end of the week Namely, in case of doubt, the guest does not go to the doctor himself but must contact the reception of the hotel or the owner of the accommodation. Then the questionnaire made by the Lošinj Tourist Board is filled in at the level of the entire destination, and the hotel or the landlord calls the doctor and the epidemiological service. “If a family member becomes ill with covid19, he is transported to a hospital or must remain in self-isolation, depending on the epidemiologist’s assessment. If he has to go to the hospital for treatment, the family remains in self-isolation, and the cost of accommodation and meals will be covered by the Lošinj Tourist Board. Also, if a new guest needs to come during the self-insulation, we will provide alternative accommodation in cooperation with the landlord and the agency, and the Lošinj Tourist Board will cover the cost of cleaning the apartment, as the space must be disinfected and the landlord must not do it. The goal is not to localize any eventual case as soon as possible, and to take care of our guests so that they feel safe and so that in the case of self-isolation they do not feel alone, because they are in another country.”Points out Dalibor Cvitković, director of the Mali Lošinj Tourist Board, and concludes that guests can really feel safe on Lošinj and that they are prepared for all situations, if any. guests in self-isolation who came by car to be allowed to go to their home country, with clear instructions on how to behave on the road. that regional and local authorities physically lease a number of reception units and cover the costs of accommodation for persons in self-isolationto coordinate with the tourist communities for the coordination of the process of responsibilities which should help the hosts in finding new accommodation Coordinated by the Ministry of Tourism and the National Civil Protection Headquarters by the end of this week, MINT will publish clear recommendations for self-isolation for guests in family accommodation, as well as answer the question of covering costs in case of family self-isolation.